3. SHIPPING POLICY

Effective date: August 11, 2026

All orders on SpaghettiMiniatures.com are sold, fulfilled, and shipped by TIUS Corp from our facility in Oldsmar, Florida.

3.1 Shipping Area

We currently ship within the United States only. We are unable to accept orders with delivery addresses outside the U.S., including U.S. territories where carrier service is unavailable. If international shipping becomes available in the future, this policy will be updated.

3.2 Processing and Delivery Times

• Orders are typically processed and shipped within 1–3 business days after payment confirmation.

• Domestic delivery typically takes 2–5 business days after shipment, depending on destination and carrier.

• Estimated delivery dates shown at checkout are estimates, not guarantees. Carrier delays can occur, especially during holidays.

3.3 Tracking

Every shipment includes a tracking number, emailed to you when your order ships. Please allow up to 24 hours for tracking to activate.

3.4 Address Accuracy and Delivery Issues

Please make sure your delivery address is complete and accurate at checkout. Orders returned to us due to an incorrect address provided by the customer can be reshipped at the customer’s expense. If tracking shows your package as delivered but you cannot locate it, check with household members and neighbors first, then contact us at spaghetti.miniatures@gmail.com within 7 days, and we will help investigate with the carrier.

3.5 Damaged in Transit

If your order arrives damaged, contact us within 48 hours of delivery with photos of the packaging and the item. We will arrange a replacement or refund — see our Returns & Refunds Policy.