4. RETURNS & REFUNDS POLICY

Effective date: August 11, 2026

Returns for purchases on SpaghettiMiniatures.com are handled by TIUS Corp, the seller of record. This policy matches the return terms our team offers across our stores.

4.1 Return Window

You may return most new, unopened items within 30 days of delivery for a full refund of the item price.

4.2 Return Shipping Costs

If the return is a result of our error — for example, you received an incorrect or defective item — we will also pay the return shipping costs. For other returns (such as a change of mind), the customer is responsible for return shipping, and the item must arrive back to us in new, unopened, resalable condition.

4.3 How to Start a Return

• Email spaghetti.miniatures@gmail.com with your order number and the reason for the return.

• We will confirm eligibility and send you return instructions and the return address. Please do not ship a return before receiving instructions.

• Pack the item securely, ideally in its original packaging, and use a tracked shipping method.

4.4 Refund Timing

You should expect to receive your refund within four weeks of giving your package to the return shipper; in many cases you will receive it sooner. This window includes transit time for us to receive your return (5–10 business days), our processing time (3–5 business days), and your bank’s processing time (5–10 business days). Refunds are issued to the original payment method.

4.5 Exceptions

• Items that have been used, or consumable items with broken seals, cannot be returned unless defective.

• Defective items are covered by the product’s warranty terms even outside the 30-day window — contact us, and we will help with a warranty claim.

• Nothing in this policy limits any rights you have under applicable law.